The security of your personal data is one of our top priorities. If you encounter problems or have any questions about how your data is processed, please contact us at the following address: Terrendis – Legal Department, Korte Mate 10 – 9042 Desteldonk – Belgium.
By using the terrendis.com website, you agree to your personal data being processed in accordance with the confidentiality policy set out below.
We undertake to adhere to the following principles regarding data protection:
The data owner has the following rights:
The right to information:you have the right to know how your personal data is processed; what data is collected, how it is obtained, why, and who processes it.
Right of access: you have the right to access data about you. This includes the right to request and obtain a copy of your personal data that has been collected.
Right of correction: you have the right to request to have your personal data corrected or deleted if it is inaccurate or incomplete.
Right to erase: under certain circumstances, you may request that your personal data be erased from our database.
Right to restrict processing: you have the right to have the processing of your personal data restricted when certain conditions are met.
Right to object to processing: in certain situations, you have the right to object to your personal data being processed, as is the case with direct marketing.
Right to object to automatic processing: you have the right to object to automatic processing, including profiling. You can exercise this right whenever the profiling has legal ramifications for you or affects you in a significant fashion.
Right to data portability: you have the right to obtain your personal data in a ‘machine-readable’ format, i.e. in the form of a computer file.
Right to complain: if we reject your request to access your personal data, we will provide you with a reason for the refusal. If you are unhappy with the way your request has been treated, please contact us.
Right to assistance from a supervisory authority: you have the right to seek assistance from a supervisory authority and the right to other legal remedies such as claiming for damages.
Right to withdraw consent: you have the right to withdraw your consent for the processing of your personal data.
The data you have communicated to us
This could be your e-mail address, your first name, your billing address, etc.: any information needed for us to supply our products and/or services, or to improve your user-experience on our website.
We record the information you provide us with in order to leave comments or access other activities on our website. This data only involves your first name and your e-mail address.
Data that is automatically collected:
This includes data that is automatically stored via cookies and other browsing tools. This data is used to improve your user experience on our website by, for example, identifying you.
To view the list of cookies used on our website, click here.
We may collect information regarding you if you share it publicly (your social media profiles, for example).
to offer our services:
Improving your user experience;
Meeting legal or contractual obligations:
Supervisory authority: CNIL
3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07
Tel: +33 (0)1 53 73 22 22
To retrieve or erase your data or for any other queries about how we manage your personal data, please contact us in writing at the following address: Terrendis – Legal Department, Korte Mate 10 – 9042 Desteldonk – Belgium.
Terrendis is a subsidiary of the Elydan group. We design and manufacture high-performance and sustainable products with a virtuous life cycle for the environment. Our products contribute to improving the performance of tomorrow's networks infrastructure and buildings. Their environmental footprint is positive for the ecosystem.