Politique de confidentialité

La sécurité de vos données personnelles est l’une de nos principales priorités. Si vous rencontrez des problèmes ou si vous avez des questions concernant le traitement de vos données, veuillez nous contacter à l’adresse suivante : Terrendis – Service juridique, Korte Mate 10 – 9042 Desteldonk – Belgique.

En utilisant le site terrendis.com, vous acceptez que vos données personnelles soient traitées conformément à la politique de confidentialité exposée ci-dessous.

1. Définitions

• On entend par « données à caractère personnel » toute information relative à une personne physique identifiée ou identifiable.
• « Traitement » : toute opération ou ensemble d’opérations effectuées sur des données personnelles ou un ensemble de données personnelles.
• Par « personne concernée », on entend une personne physique dont les données sont traitées.
• « Nous » désigne le Groupe Elydan.

2. Principes généraux en matière de données

Nous nous engageons à respecter les principes suivants en matière de protection des données :

• The processing of the data is lawful, reasonable and transparent. Our processing of data is founded on an appropriate legal basis. We give your rights priority when processing your personal data. We will furnish you with the information on the processing of your data upon simple request.
• The purpose of processing your data is limited. Processing of your personal data is limited to the purpose of collecting your data.
• Processing is carried out using the minimum amount of data. We only collect and process the minimum amount of data needed to fulfil our requirements.
• Processing is time limited. We will never keep your personal data longer than necessary.
• We will do our best to ensure that your personal data is accurate.
• We will do our best to maintain the integrity and confidentiality of your data.

3. Vos droits concernant les données personnelles

The data owner has the following rights:

The right to information:you have the right to know how your personal data is processed; what data is collected, how it is obtained, why, and who processes it.

Right of access: you have the right to access data about you. This includes the right to request and obtain a copy of your personal data that has been collected.

Right of correction: you have the right to request to have your personal data corrected or deleted if it is inaccurate or incomplete.

Right to erase: under certain circumstances, you may request that your personal data be erased from our database.

Right to restrict processing: you have the right to have the processing of your personal data restricted when certain conditions are met.

Right to object to processing: in certain situations, you have the right to object to your personal data being processed, as is the case with direct marketing.

Right to object to automatic processing: you have the right to object to automatic processing, including profiling. You can exercise this right whenever the profiling has legal ramifications for you or affects you in a significant fashion.

Right to data portability: you have the right to obtain your personal data in a ‘machine-readable’ format, i.e. in the form of a computer file.

Right to complain: if we reject your request to access your personal data, we will provide you with a reason for the refusal. If you are unhappy with the way your request has been treated, please contact us.

Right to assistance from a supervisory authority: you have the right to seek assistance from a supervisory authority and the right to other legal remedies such as claiming for damages.

Right to withdraw consent: you have the right to withdraw your consent for the processing of your personal data.

4. Les données personnelles que nous collectons

The data you have communicated to us

This could be your e-mail address, your first name, your billing address, etc.: any information needed for us to supply our products and/or services, or to improve your user-experience on our website.

We record the information you provide us with in order to leave comments or access other activities on our website. This data only involves your first name and your e-mail address.

Data that is automatically collected:
This includes data that is automatically stored via cookies and other browsing tools. This data is used to improve your user experience on our website by, for example, identifying you.

To view the list of cookies used on our website, click here.

Publicly-available data:
We may collect information regarding you if you share it publicly (your social media profiles, for example).

5. Comment nous utilisons vos données personnelles

pour offrir nos services :

• When you fill in the form giving you access to download a document, you provide your first name and e-mail address.
• You also agree to receive our newsletter and our offers of products/services.
• We may also use your contact data to communicate and interact with you, and to notify you of any changes that may be made to the services we provide.
• This information is recorded by an autoresponder; the autoresponder we use is MailChimp.
• You can unsubscribe from these messages at any time by clicking on the ‘unsubscribe’ link at the bottom of each e-mail.

Améliorer votre expérience utilisateur ;

Respecter les obligations légales ou contractuelles :

• We process your personal data in a manner that meets the legal obligations concerning the processing of personal data.
• We reserve the right to anonymise the personal data collected.
• Although we keep your billing and other collected information for as long as is necessary to meet our accounting and legal obligations, we never do so for a period exceeding 3 years.
• We will inform you whenever your data processed again, should the need arise.

6. Qui a accès à vos données personnelles ?

• We will never share your personal data with a third party.
• The use of your person data is strictly limited to the elydan.eu website.

7. Comment sécurisons-nous vos données personnelles ?

• We use our best endeavours to ensure the security of your personal data.
• We use secure communication and data transfer protocols (such as HTTPS).
• We use anonymisation and pseudonyms wherever possible.
• We monitor our systems to prevent security breaches.
• Despite our best efforts, we are not invulnerable to security breaches.
• Should a breach occur, we undertake to inform the competent authorities, which in our case is the CNIL, within 72 hours of an attack that impacts your personal data.
• We will also inform you of any threat to your rights or interests.
• We will then do everything within our power to prevent a security breach and help the authorities should a breach occur.
• If you have an account with us, please note that you must keep your login and password secret.

8. Informations de contact

Supervisory authority: CNIL
3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07
Tel: +33 (0)1 53 73 22 22

Pour récupérer ou effacer vos données ou pour toute autre question sur la façon dont nous gérons vos données personnelles, veuillez nous contacter par écrit à l’adresse suivante : Terrendis – Service juridique, Korte Mate 10 – 9042 Desteldonk – Belgique.